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Privacy Policy

Effective Date: 1 January 2025  |  Last Updated: 1 January 2025

Your privacy matters to us. This policy explains what personal information Mokoena Fortified Holdings collects, why we collect it, and how we protect it — in plain language, as required by the Protection of Personal Information Act (POPIA), Act 4 of 2013.

1. Who We Are

Mokoena Fortified Holdings (Pty) Ltd ("MFH", "we", "us", "our") is a South African registered company providing business registration, compliance, funding documents, graphic design, website development and social media services. We act as the Responsible Party in terms of POPIA for all personal information we process.

Registered address: 3 Stan Road, Morningside, Sandton, Gauteng. Email: [email protected]. Phone: +27 (0) 70 408 6057.

2. Information We Collect

Information you provide directly

  • Full name, email address and phone number
  • Company name and business details
  • ID or passport number (for company registration services)
  • Physical and postal address
  • Payment and billing information

Information collected automatically

  • Device, browser and IP information
  • Pages visited and how you use our website (analytics)
  • Cookies and similar technologies (see our Cookie Policy)

3. How We Use Your Information

  • To provide the services you request and process your orders
  • To register your company and file documents with CIPC, SARS and other bodies
  • To communicate with you about your order and provide support
  • To process payments and issue invoices
  • To improve our website and services
  • To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal information on the basis of your consent, to perform our contract with you, to comply with legal obligations, and for our legitimate business interests — always in line with POPIA.

5. Sharing Your Information

We do not sell your personal information. We share it only where necessary with: government and regulatory bodies (such as CIPC and SARS) to deliver your services; trusted payment providers (such as PayFast); and service providers who help us operate, bound by confidentiality. We may disclose information where required by law.

6. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes described here and to meet legal, accounting and reporting requirements, after which it is securely deleted or anonymised.

7. Your Rights

Under POPIA you have the right to access, correct, delete or object to the processing of your personal information, and to lodge a complaint with the Information Regulator. To exercise these rights, contact us using the details below.

8. Data Security

We apply appropriate technical and organisational safeguards — including secure hosting, encryption in transit and access controls — to protect your information against loss, misuse and unauthorised access.

9. Cookies

Our website uses cookies to function correctly and to understand usage. See our Cookie Policy for full details and how to manage them.

10. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with an updated "Last Updated" date.

Contact Us

For any questions about this policy or to exercise your rights, contact us:

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